Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) laws are designed to prevent criminals from using legitimate businesses and transactions, including real estate, to conceal illicit funds or support terrorism. Buyer’s advocacy and purchasing services in Australia are subject to AUSTRAC regulation, meaning buyer's agencies providing these services must comply with strict AML/CTF obligations.

Why is Avocado Wealth requesting this information?

Like other property professionals across Australia, Avocado Wealth must comply with AML/CTF obligations before providing regulated services to our buying clients. We implement clear, straightforward processes to support you through these checks, aiming to lead the industry through strong compliance, total transparency, and seamless customer communication.

What is customer due diligence?

When you engage Avocado Wealth to source, evaluate, and purchase a property, our team is required to complete the Customer Due Diligence (CDD) process. This involves verifying your identity before we can officially begin your property search or negotiate a purchase. The process includes confirming individual identities, understanding who ultimately owns or controls the purchasing entity (such as a company, trust, or SMSF), and assessing transaction risks.

What information may be requested?

Depending on how you intend to purchase the property (as an individual, or through a corporate structure or trust) your Avocado Wealth representative or our secure compliance partner may request information and evidence relating to:

Your full name, date of birth, occupation, and residential address.

- Details from an official identification document to prove your identity (such as a driver’s licence or passport).

- Ownership or control documentation for a legal entity (evidence of beneficial ownership for trusts or companies).

- Information that helps us understand the nature and purpose of your purchase and, where required by risk guidelines, the source of your purchasing funds or wealth.

How will this information be used?

This information is collected exclusively so Avocado Wealth can meet its legal obligations under Australian law, verify your identity, assess risk, and protect the legitimacy of the property transaction. It is securely logged to maintain our mandatory compliance records and, where strictly required by law, supports our reporting obligations to AUSTRAC.

How will Avocado Wealth handle your personal information?

We take your privacy incredibly seriously. Avocado Wealth will collect only the personal information reasonably necessary to meet our AML/CTF and related legal requirements. Following OAIC (Office of the Australian Information Commissioner) guidance, we do not retain copies of full identification documents for AML/CTF record-keeping purposes unless another law specifically requires us to do so. For complete details on how your data is handled, please refer to our Privacy Policy.

What happens if the requested information is not provided?

Because completing customer due diligence is a strict legal requirement before any purchasing or search services can begin, Avocado Wealth will be unable to act on your behalf, sign an exclusive search agreement, or source properties for you until the required verification is successfully completed.